Website terms and conditions

Please read these terms and conditions carefully

When you use this website you are agreeing to and accepting these terms and conditions and any other terms and conditions posted on this website by Prestige Finance from time to time. We may change these terms and conditions at any time, simply by updating this page. You should therefore check these terms and conditions regularly, as we will consider that your use of the site after any changes means that you accept the new terms and conditions.

These terms and conditions only cover your use of the site. Our products have their own terms and conditions, and you should read those if you are interested in any product. If the product terms and conditions are different from the site terms it is the product ones that apply.

Use of this website

The information on this site is written for UK residents only. This is not an offer to sell our products or do business with anyone located anywhere outside the UK. Please note that the UK does not include Jersey, Guernsey and other parts of the Channel Islands.

Copyright and trade marks

Prestige Finance does not give you any right or interest in any copyright or other intellectual property rights in any materials made available through this website. You may download or copy extracts for your personal use, but not for any other purpose, nor do you have the right to alter anything.

The copyright and related rights in this website and all the underlying or related software, materials and pages relating to this website is owned by, or licensed to, Prestige Finance and may not be used, copied or altered without our express consent. Copyright extends to the design and layout of the website, all text, html code, metadata, and photographs on it and its related marketing materials.

Disclaimer

This website may contain information, text, data, graphics, photographs, illustrations, artwork, names, logos and information about Prestige Finance and on the products and services it provides (the ‘information’). The website and information is provided ‘as is’ and on an ‘as available’ basis only, and Prestige Finance does not guarantee the accuracy, timeliness, completeness, performance or fitness for a particular purpose of the website or any of the information. No responsibility is accepted by or on behalf of Prestige Finance for any errors, omissions, or inaccuracies in the information on the website. Although Prestige Finance attempts to ensure that the information contained in this website is accurate and up-to-date, we accept no liability for the results of any action taken on the basis of the information it contains and all implied warranties, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy are excluded from these terms and conditions to the extent that they may be excluded as a matter of law. We do not attempt to exclude any rights you may have that we cannot exclude as a matter of law. Except in respect of death or personal injury resulting from our negligence or in respect of fraud, none of Prestige Finance, its directors, employees or other representatives will be liable for any loss or damage you suffer including, without limitation, indirect or consequential loss or damage, loss of revenue or profit (whether direct or indirect) or any loss or damage arising from loss of use or data, whether in contract, tort, negligence or otherwise, arising out of or in connection with the use of this website. However, this will not limit our responsibility for complying with any duty or liability which we have towards our customers under the regulatory system.

Availability

We try to make sure that the site is available all the time. However, we do not undertake that the performance of the website will be uninterrupted or error free or that any defects will be corrected. We are not liable for the site being unavailable, however long it might be out of action. Consequently, we will not be liable for any loss or damage arising in contract, tort, negligence or otherwise if the website becomes unavailable or is suspended for any reason.

Viruses

Although we endeavour to ensure that the website is virus-free, we cannot warrant to you that the website will remain free from viruses and, therefore, we will not be responsible for any technical problems arising from the use of this website.

Offer and advice

The services provided on this website do not constitute an offer to sell any of our products; neither does the information constitute financial, investment, tax or other professional advice.

Linking

Websites to which this website is linked have not been reviewed by Prestige Finance. We accept no responsibility for the content of such websites. You may not frame, link or deep-link this website to any other website without our prior written consent

Data protection

When you use this website, we will obtain some of your personal information; please refer to our Privacy Policy to understand how we will process, use and store your personal information.

Applicable law and jurisdiction

Use of this website and these terms and conditions are subject to the laws of England and Wales and the jurisdiction of the English Courts. By using this website you irrevocably submit to the jurisdiction of the English Courts.

About us

Prestige Finance Limited is registered in England and Wales (company number 01080632), Firm Reference Number 724522 and the registered office is Reliance House, Sun Pier, Chatham, Kent, ME4 4ET. Prestige Finance is a wholly owned subsidiary of OneSavings Bank Plc. Prestige Finance is authorised and regulated by the Financial Conduct Authority (FCA) OneSavings Bank plc is registered at Reliance House, Sun Pier, Chatham, Kent (registered number 7312896). OneSavings Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registered number 530504). OneSavings Bank plc subscribes to the Financial Services Compensation Scheme and the Financial Ombudsman service (FOS).

If you have a complaint about any aspect of our services, please contact us on [email protected] or telephone us on 0333 240 6114*. If you’re not satisfied with our response, you may be able to refer your complaint to the FOS. If you’d like more information about the FOS, please contact us. Alternatively, visit financial-ombudsman.org.uk or call them on 0800 023 4567.

*Calls may be recorded for training and monitoring purposes.